Senior AI-Driven Customer Engineer

Cloudflare; Portland (OR); On-site; USD 150,000 - 190,000; Full time

Job summary

Cloudflare in Portland, OR seeks a Customer Engineer to lead the technical portion of our go-to-market efforts, owning the relationship from discovery through adoption and expansion.

You will partner with Account Executives to tailor architectures, deliver demos, and guide onboarding, health, risk, and cross-sell opportunities. AI-augmented workflows help you focus on high-value advisory for enterprise customers.

Qualifications

• Experience in a customer-facing technical role in SaaS or security domains.
• Strong technical knowledge across web security, networking, and cloud infrastructure.
• Proven ability to translate technical concepts to C-suite audiences.

Responsibilities

• Lead technical discovery, design bespoke architectures, and deliver demos/PoCs.
• Own onboarding, technical health, risk and expansion strategy with Account Execs.
• Drive quarterly business reviews translating platform value to ROI.
• Act as trusted technical advisor across customer lifecycle.

Skills

Technical validation

Customer engagement

Communication

Commercial mindset

Cloud security

Networking

Tools

Python

JavaScript

Cloudflare AI Stack

Job description

Cloudflare in Portland, OR seeks a Customer Engineer to lead the technical portion of our go-to-market efforts, owning the relationship from discovery through adoption and expansion.

You will partner with Account Executives to tailor architectures, deliver demos, and guide onboarding, health, risk, and cross-sell opportunities. AI-augmented workflows help you focus on high-value advisory for enterprise customers.