Senior AI Adoption & Customer Success Lead

Anthropic Limited; San Francisco (CA); Presencial; USD 180 000 - 320 000; Tempo integral

Resumo da oferta

United States Digital Space LLC is seeking a senior Customer Success leader to drive AI adoption and maximize value for Commercial segment customers. You will build strategic relationships, guide customers through Claude capabilities, and optimize usage to realize measurable ROI.

You will partner with sales, product, and engineering to map opportunities, implement change management, and scale engagement across a growing portfolio of enterprises leveraging Claude capabilities.

Qualificações

• Senior Customer Success leader with enterprise experience.
• Proven track record in driving AI adoption and ROI.

Responsabilidades

• Lead customer success strategy for Commercial segment.
• Partner with sales, product, and engineering to map opportunities and scale engagement.
• Guide customers through Claude capabilities and manage change to realize ROI.

Conhecimentos

Customer Success

AI adoption

Strategic relationships

Descrição da oferta de emprego

United States Digital Space LLC is seeking a senior Customer Success leader to drive AI adoption and maximize value for Commercial segment customers. You will build strategic relationships, guide customers through Claude capabilities, and optimize usage to realize measurable ROI.

You will partner with sales, product, and engineering to map opportunities, implement change management, and scale engagement across a growing portfolio of enterprises leveraging Claude capabilities.