Senior Admissions Director: Private Client Focus

Crossover; Boston (MA); On-site; USD 7,735,000 - 10,465,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Alpha reimagines the school day around faster learning and stronger mentorship, seeking a Private Client Director to oversee the full admissions journey for select families. You will manage the complete enrollment process, from initial inquiry to onboarding, evaluating alignment and advising against enrollment when needed.

This campus-centered role emphasizes discernment, confidentiality, and a consultative, multi-phase approach.

Qualifications

• 3+ years providing high-caliber, individualized service in settings where service delivery directly shapes brand perception (education, luxury hospitality, executive support, premium membership, or independently operated services).
• Proven ownership of a complete client, admissions, or enrollment cycle from initial engagement through onboarding completion.
• Experience concurrently coordinating 20+ client, guest, or family interactions across multiple stages, supported by a reliable tracking and prioritization framework.
• Capacity to present specific examples of advisory decision-making, including instances where you counseled against your offering when alignment was absent.

Responsibilities

• Managing the complete enrollment experience for prospective families, from initial outreach through final onboarding.
• Facilitating discovery conversations to evaluate alignment before offering recommendations or advancing to subsequent stages.
• Overseeing 20+ concurrent family engagements across varying phases of enrollment, maintaining full transparency on progression and outreach.
• Directing campus visits, student observation sessions, and decision-focused discussions that articulate results, standards, and ideal candidate profiles.
• Sustaining precise CRM and enrollment documentation (HubSpot and SIS) to enable forecasting, resource allocation, and service excellence.

Skills

Client service

CRM management

Stakeholder comms

Discretion

Tools

HubSpot

SIS

Job description

Alpha reimagines the school day around faster learning and stronger mentorship, seeking a Private Client Director to oversee the full admissions journey for select families. You will manage the complete enrollment process, from initial inquiry to onboarding, evaluating alignment and advising against enrollment when needed.

This campus-centered role emphasizes discernment, confidentiality, and a consultative, multi-phase approach.