Admissions Director, Private School Enrollments (On Site)

Crossover; Vista (CA); On-site; USD 170,000 - 230,000; Full time

Job summary

Alpha School is hiring for a Client Services Director to own the admissions journey at one campus. You will manage inquiries, tours, shadow days, and cohort communications, ensuring accurate CRM entry and timely family interactions.

The role targets families in 11 markets and requires on-site presence daily. Experience with affluent clients, polished in-person engagements, and using AI tools in client workflows is expected.

Qualifications

• 3+ years in a client-facing role where an individual or family was the buyer at $25,000+ per client.
• You have personally owned a client, admissions, or enrollment journey from first inquiry through the commitment decision.
• You have managed 7+ client relationships at once in a CRM, database, or tracking system.
• You have told a prospective client not to buy, enroll, or join because it was not the right fit.

Responsibilities

• Own the enrollment journey for every prospective family, from first inquiry through onboarding.
• Carry 20+ active families at once, answering inquiries promptly and reviewing applications daily.
• Lead campus tours, open houses, info sessions, and shadow days for families.
• Form admit or decline recommendations and deliver the decision to the family.
• Keep HubSpot and SIS current after every interaction; use AI tools for prep and summaries; report pipeline health to leadership weekly.

Skills

Client-facing experience

CRM management

AI tools usage

Executive communication

High-value client management

Tools

HubSpot

SIS

Job description

Alpha School is hiring for a Client Services Director to own the admissions journey at one campus. You will manage inquiries, tours, shadow days, and cohort communications, ensuring accurate CRM entry and timely family interactions.

The role targets families in 11 markets and requires on-site presence daily. Experience with affluent clients, polished in-person engagements, and using AI tools in client workflows is expected.