Senior Administrative Specialist & Training Lead

RR Donnelley & Sons; Wheeling (WV); On-site; USD 25,000 - 34,000; Full time

Job summary

RR Donnelley & Sons is seeking a Senior Administrative Associate to provide comprehensive administrative support at our Wheeling site. You will handle phone lines, customer service, document editing, and data entry for expenses, time, and invoices, while maintaining calendars and client-related tasks.

You will lead training initiatives, develop process maps, and act as a resource for junior Admins, ensuring tasks are completed on time and to policy standards in a fast-paced environment.

Qualifications

• High school diploma or equivalent education.
• Advanced in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills.
• Familiar with other software programs for providing administrative support.
• Must have good organizational skills.
• Must be able to meet deadlines and complete all projects in a timely manner.
• Ability to handle sensitive and/or highly confidential documents.

Responsibilities

• Answer phone lines and provide customer service.
• Edit/transcribe documents and data entry for expenses/time/invoices/other.
• Create reservations and schedule meetings, travel, and events.
• Manage calendars and phone management and opening client matters.
• Ensure job tickets are properly filled out and tasks completed throughout lifecycle.
• Deliver training plans to a team of Admins and develop process maps.

Skills

Typing

MS Office proficiency

Organizational skills

Time management

Customer service

Adaptability

Teamwork

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

RR Donnelley & Sons is seeking a Senior Administrative Associate to provide comprehensive administrative support at our Wheeling site. You will handle phone lines, customer service, document editing, and data entry for expenses, time, and invoices, while maintaining calendars and client-related tasks.

You will lead training initiatives, develop process maps, and act as a resource for junior Admins, ensuring tasks are completed on time and to policy standards in a fast-paced environment.