Hybrid Administrative Associate: Client & Ops Support

RR Donnelley; Ohio; Hybrid; USD 50,833,000 - 70,258,000; Full time

Benefits offered by this job

Medical, dental, and vision

Paid time off

Disability insurance

401(k) with company match

Life insurance

Voluntary supplemental insurance

Parental leave

Adoption assistance

Tuition assistance

Employer discounts

Job summary

RR Donnelley is seeking an Administrative Associate to provide a range of administrative support at a hybrid site, with workdays Monday–Friday 8am–5pm. The role covers phone handling, document editing, data entry, calendar management, expense and invoice processing, and client coordination.

Candidates should have at least one year of admin experience and be proficient in MS Office. Locations include Columbus, OH or Wheeling, WV, with on-site three days a week and a strong emphasis on accuracy,

Qualifications

• High school diploma or equivalent.
• At least 1 year of administrative support experience in a professional setting.
• Proficiency with MS Office (Word, Excel, PowerPoint) and basic computer skills.
• Familiar with other software programs for administrative support.
• Strong attention to detail and accuracy; ability to manage multiple tasks.
• Ability to meet deadlines and handle confidential information with discretion.
• Good judgment and ability to work both independently and in a team.
• Professional written and verbal communication skills.

Responsibilities

• Answer phone lines and provide customer service.
• Edit/transcribe documents and perform data entry for expenses, time, invoices, and other tasks.
• Schedule meetings, reserve conference rooms, and coordinate travel and hospitality arrangements.
• Maintain confidential company information and distribution lists.
• Ensure job tickets are complete and tasks are tracked through lifecycle.
• Communicate with team, supervisor, or client on deadlines and issues.
• Meet contracted deadlines for intake, completion, and delivery of work.
• Troubleshoot basic equipment problems and support remote communications.
• Interact with clients via phone, video, or email and maintain professional standards.

Skills

MS Office

Customer service

Time management

Detail oriented

Communication skills

Teamwork

Education

High school diploma or equivalent

Tools

Word

Excel

PowerPoint

Job description

RR Donnelley is seeking an Administrative Associate to provide a range of administrative support at a hybrid site, with workdays Monday–Friday 8am–5pm. The role covers phone handling, document editing, data entry, calendar management, expense and invoice processing, and client coordination.

Candidates should have at least one year of admin experience and be proficient in MS Office. Locations include Columbus, OH or Wheeling, WV, with on-site three days a week and a strong emphasis on accuracy,