Senior Administrative Assistant & Operations Support

Truist; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Benefits package

Paid vacation

401(k) plan

Job summary

Truist is seeking an administrative assistant to provide essential clerical support to a department. The role involves preparing correspondence, handling travel arrangements, maintaining records, and guiding workflow for junior admin staff.

The position requires a high school diploma and seven years of clerical experience, with excellent verbal and written communication skills and proficiency in Microsoft Office. Equal opportunity employer; benefits described in company materials.

Qualifications

• High school diploma or equivalent required.
• Seven years of progressively more complex clerical experience.
• Excellent verbal and written communication skills (including strong spelling/grammar).
• Ability to work independently.
• Ability to handle complex situations requiring sound judgment.
• Ability to operate office equipment (e.g., copier, fax).
• Proficiency in basic computer applications, such as Microsoft Office.

Responsibilities

• Prepare correspondence, reports and forms.
• Compose correspondence as directed; may answer correspondence within guidelines.
• Execute routine projects within guidelines and instruction.
• Provide workflow and problem‑solving guidance to other admin levels.
• Establish and maintain files and records.
• Screen calls/voicemails and route to appropriate people.
• Arrange travel, expense reports, budgets, meetings and appointments.
• Handle confidential information.
• Make recommendations to management based on findings.
• Interact with internal/external customers to resolve questions and problems.

Skills

Verbal communication

Written communication

Organizational skills

Interpersonal skills

Math skills

Independent work

Sound judgment

Microsoft Office

Education

High school diploma

Associate’s degree (preferred)

Tools

Microsoft Access

PowerPoint

Job description

Truist is seeking an administrative assistant to provide essential clerical support to a department. The role involves preparing correspondence, handling travel arrangements, maintaining records, and guiding workflow for junior admin staff.

The position requires a high school diploma and seven years of clerical experience, with excellent verbal and written communication skills and proficiency in Microsoft Office. Equal opportunity employer; benefits described in company materials.