Sr Administrative Assistant

Truist; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Benefits package

Paid vacation

401(k) plan

Job summary

Truist is seeking an administrative assistant to provide essential clerical support to a department. The role involves preparing correspondence, handling travel arrangements, maintaining records, and guiding workflow for junior admin staff.

The position requires a high school diploma and seven years of clerical experience, with excellent verbal and written communication skills and proficiency in Microsoft Office. Equal opportunity employer; benefits described in company materials.

Qualifications

• High school diploma or equivalent required.
• Seven years of progressively more complex clerical experience.
• Excellent verbal and written communication skills (including strong spelling/grammar).
• Ability to work independently.
• Ability to handle complex situations requiring sound judgment.
• Ability to operate office equipment (e.g., copier, fax).
• Proficiency in basic computer applications, such as Microsoft Office.

Responsibilities

• Prepare correspondence, reports and forms.
• Compose correspondence as directed; may answer correspondence within guidelines.
• Execute routine projects within guidelines and instruction.
• Provide workflow and problem‑solving guidance to other admin levels.
• Establish and maintain files and records.
• Screen calls/voicemails and route to appropriate people.
• Arrange travel, expense reports, budgets, meetings and appointments.
• Handle confidential information.
• Make recommendations to management based on findings.
• Interact with internal/external customers to resolve questions and problems.

Skills

Verbal communication

Written communication

Organizational skills

Interpersonal skills

Math skills

Independent work

Sound judgment

Microsoft Office

Education

High school diploma

Associate’s degree (preferred)

Tools

Microsoft Access

PowerPoint

Job description

Regular or Temporary:

Regular

Language Fluency:

English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Provide administrative support to individuals or department. Perform general clerical and general office duties with minimal guidance. Follow established procedures, methods and practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Prepare (key) correspondence, reports and forms.
2. Compose correspondence as directed. Within guidelines, may answer correspondence on own initiative.
3. Execute routine projects within general guidelines and instruction.
4. May provide workflow and problem-solving guidance to other administrative assistant levels.
5. Establish and maintain files and records.
6. Screen calls/voicemails and handle or route to appropriate people.
7. Arrange and handle details related to travel arrangements, expense reports, departmental budgets, meetings and appointments.
8. Deal discreetly with confidential information.
9. Can make recommendations to management based on findings.
10. Interact with internal and/or external customers to answer questions, research, and resolve problems that require in-depth knowledge of the function and process transactions within scope of authority.

Qualifications

Required Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. High school diploma, or equivalent education and related training
2. Seven years of progressively more complex clerical experience
3. Excellent verbal and written communication skills (including strong knowledge of spelling and grammar), organizational skills, interpersonal skills, and math skills
4. Exhibited ability to work independently
5. Ability to deal with complex situations which require sound judgment
6. Ability to operate office equipment (e.g. copier, fax)
7. Ability to endure light physical labor
8. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Preferred Qualifications

1. Associate’s degree
2. Working knowledge of Microsoft Access and PowerPoint
3. Completion of certifications that are specific to industry

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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