Senior Admin Associate – Campus Information Desk

Tennessee Board of Regents; Nashville (TN); On-site; USD 40,000 - 48,000; Full time

Job summary

The Tennessee Board of Regents is seeking a Senior Administrative Associate to support the Southeast Campus Information Desk. This role greets visitors, answers phones, emails and in person inquiries, and routes them to the appropriate contact.

You will need knowledge of campus operations and emergency procedures, with a focus on providing excellent service and information. Required qualifications include a high school diploma and 2 years of relevant experience; an Associate's degree is

Qualifications

• High School Diploma or equivalent required; 2 years of relevant experience preferred.
• Associate's degree is preferred; CAP certification is a plus; 1 year higher education experience is advantageous.
• Familiarity with Slate, Banner, Dynamic Forms, and DocuSign is beneficial.

Responsibilities

• Greet visitors and prospective students; provide information or route to the right person.
• Answer phones, respond to emails and in-person inquiries; manage related issues.
• Know college policies and Southeast Campus operations; assist in emergencies.

Skills

Experience with customer service

Microsoft Office proficiency

Communication skills

Education

High School Diploma or equivalent

Associate's degree (preferred)

Tools

Slate

Banner

Dynamic Forms

DocuSign

Job description

The Tennessee Board of Regents is seeking a Senior Administrative Associate to support the Southeast Campus Information Desk. This role greets visitors, answers phones, emails and in person inquiries, and routes them to the appropriate contact.

You will need knowledge of campus operations and emergency procedures, with a focus on providing excellent service and information. Required qualifications include a high school diploma and 2 years of relevant experience; an Associate's degree is