Campus Information Desk Associate (Temporary)

Tennessee Board of Regents; Nashville (TN); On-site; USD 21,000 - 28,000; Part time

Job summary

Motlow is seeking an Administrative Associate to provide administrative support at the Southeast Campus Information Desk in Nashville.

The role involves greeting visitors, answering questions about the college, and routing inquiries to the appropriate staff. Responsibilities include handling deliveries, ID issuance, event support, and maintaining a safe desk area, with some supervision of student workers.

Qualifications

• Requires High School Diploma and 2 years of relevant experience.
• Preferred: 1 year higher education setting experience; familiarity with web-based systems.

Responsibilities

• Greet visitors and prospective students; provide information or route to appropriate staff.
• Answer questions about the college and the Southeast Campus.
• Demonstrate friendly customer service via phone, email, or in person.
• Receive lost and found items and store securely.
• Maintain a clean and safe Information Desk area.
• Issue Student ID cards.
• Assist with campus events and check-ins; support faculty as needed.
• Handle deliveries and direct facility requests to maintenance.
• Manage office supplies and related materials; supervise student workers if needed.

Skills

Microsoft Office

Interpersonal skills

Time management

Independent work

Customer service

Education

High School Diploma

Tools

Slate

Banner

Dynamic Forms

DocuSign

Job description

Motlow is seeking an Administrative Associate to provide administrative support at the Southeast Campus Information Desk in Nashville.

The role involves greeting visitors, answering questions about the college, and routing inquiries to the appropriate staff. Responsibilities include handling deliveries, ID issuance, event support, and maintaining a safe desk area, with some supervision of student workers.