Senior Account Manager - SaaS Growth & Renewals (Remote)

Invoca; San Francisco (CA); Remote; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Stock options

Paid holidays

Flexible time off

Wellness subsidy

Paid family leave

Job summary

Invoca is seeking an experienced Account Manager to manage a portfolio of corporate and mid-market accounts. You will own renewal and expansion outcomes, build executive relationships, and drive platform adoption across Invoca’s multi-product suite.

This remote-first role requires travel to meet customers in person and manage complex organizations. You will partner with Customer Success, Solutions, and Support to maximize customer lifetime value and deliver compelling proposals to enterprise

Qualifications

• 3+ years of on-quota, B2B SaaS experience selling marketing tech or ad tech to large, complex organizations.
• Track record of owning outcomes, hitting quota, and navigating complex organizations with confidence.
• Experience using a modern SaaS sales tech stack, including Salesforce, Customer Success platforms, and business intelligence tools.
• Proven experience negotiating business terms with senior management and C-suite executives, including order forms, MSSAs, and SOWs.
• Working knowledge of marketing technology such as Google AdWords, Analytics, bid management, or programmatic media platforms.
• Strong written and verbal communication skills with the ability to create clear, polished proposals and presentations.
• Willingness and ability to travel regularly to meet customers in person.
• Bonus: Experience selling into Home Services, Insurance, Telecom, Financial Services, or Auto verticals.

Responsibilities

• Manage a portfolio of accounts across the full customer lifecycle, owning renewal and expansion outcomes.
• Execute business reviews, 180-day renewal milestones, and value touchpoints on schedule.
• Develop and execute strategic account plans to drive platform adoption and expansion opportunities.
• Own and report on renewal, expansion, and retention forecast with forward visibility.
• Partner with Customer Success/Support to deliver Customer Success Plans and growth models.
• Maintain Salesforce with accurate forecasts and next steps.

Skills

Quota achievement

Strong communication

Customer relationship

Tools

Salesforce

BI tools

Job description

Invoca is seeking an experienced Account Manager to manage a portfolio of corporate and mid-market accounts. You will own renewal and expansion outcomes, build executive relationships, and drive platform adoption across Invoca’s multi-product suite.

This remote-first role requires travel to meet customers in person and manage complex organizations. You will partner with Customer Success, Solutions, and Support to maximize customer lifetime value and deliver compelling proposals to enterprise