Strategic SaaS Account Manager — Renewal & Growth

Invoca; Chicago (IL); Remote; USD 80,000 - 100,000; Full time

Benefits offered by this job

Flexible Time Off

Paid Holidays

Health Benefits

401(k) Match

Stock Options

Mental Health Program

Paid Family Leave

Paid Medical Leave

Wellness Subsidy

Job summary

Invoca is seeking an experienced Account Manager (Individual Contributor) to manage a portfolio of corporate and mid-market accounts. You will drive renewals, expansion, and platform adoption across Invoca's multi-product suite, partnering with cross-functional teams to ensure value and retention.

This high-intensity role requires direct relationship management, executive alignment, and willingness to travel on-site while working remotely.

Qualifications

• 3+ years of on-quota B2B SaaS experience selling marketing tech or ad tech to large, complex organizations.
• Proven track record of owning outcomes, hitting quota, and navigating complex organizations with confidence.
• Experience negotiating business terms with senior management and C-suite executives, including order forms, MSSAs, and SOWs.
• Working knowledge of marketing technology such as Google AdWords, Analytics, bid management, or programmatic media platforms.

Responsibilities

• Manage a portfolio of accounts across the full customer lifecycle, owning renewal and expansion outcomes.
• Execute business reviews and renewal milestones with polished preparation and follow-through.
• Develop and execute strategic account plans that drive platform adoption and growth; surface risk early.
• Own renewal, expansion, and retention forecasts with forward visibility.
• Facilitate smooth transitions of new accounts from Account Executives to Account Management.
• Collaborate with Customer Success/Support on Customer Success Plans and growth models; demonstrate Invoca's platform value to stakeholders.

Skills

Quota attainment

Complex sales

C-suite negotiations

Sales experience

Written & verbal communication

Travel readiness

Account management

Tools

Salesforce

Customer Success platforms

BI tools

Job description

Invoca is seeking an experienced Account Manager (Individual Contributor) to manage a portfolio of corporate and mid-market accounts. You will drive renewals, expansion, and platform adoption across Invoca's multi-product suite, partnering with cross-functional teams to ensure value and retention.

This high-intensity role requires direct relationship management, executive alignment, and willingness to travel on-site while working remotely.