Enterprise Account Manager — SaaS Growth & Renewal (Remote)

Invoca; Denver (CO); À distance; USD 80 000 - 100 000; Plein temps

Avantages offerts par ce poste

Flexible Time Off

Paid Holidays - 16 paid holidays

Health benefits - medical/dental/vison

401(k) with company match

Stock options

Mental Health program

Paid Family Leave

Résumé du poste

Invoca, a leading AI-powered conversation intelligence platform, seeks an experienced Account Manager (Individual Contributor) to manage corporate and mid-market accounts. You will own renewal, maturity, and growth across Invoca's multi-product suite, maintaining executive relationships and driving value realization.

You will travel to visit focus accounts, partner with Customer Success, and deliver compelling presentations to C-suite audiences.

Qualifications

• 3+ years of on-quota, B2B SaaS experience selling marketing tech or ad tech to large, complex organizations.
• Track record of owning outcomes, hitting quota, and navigating complex organizations with confidence.
• Experience using a modern SaaS sales tech stack, including Salesforce, Customer Success platforms, and business intelligence tools.
• Proven experience negotiating business terms with senior management and C-suite executives, including order forms, MSSAs, and SOWs.

Responsabilités

• Manage a portfolio of accounts across the full customer lifecycle, owning renewal and expansion outcomes with a long-term, win/win mentality.
• Execute all business reviews, 180-day renewal milestones, and value touchpoints on schedule with polished preparation and clear follow-through.
• Develop and execute strategic account plans that drive platform adoption, uncover expansion opportunities, and surface risk before it becomes churn.
• Own and report on the renewal, expansion, and retention forecast with at least one full quarter of forward visibility.
• Facilitate smooth transitions of new accounts from Account Executives into Account Management, ensuring continuity of relationships and momentum.
• Partner with Customer Success/Support teams on the creation and delivery of Customer Success Plans and maturity growth models.
• Demonstrate Invoca’s platform value to stakeholders from marketing staff to C-suite executives, building the business case for renewal and growth.
• Demonstrate a mastery of multi-threading: penetrate accounts deeply to build a network of internal champions and executive allies.
• Build and deliver presentations, proposals, and software demonstrations tailored to enterprise audiences.
• Travel to visit focus/grow accounts in person, building executive relationships and deepening partnerships at all levels.
• Negotiate and close renewals and expansion opportunities with speed and precision.
• Maintain Salesforce with accurate forecasts, activity logs, and next steps.

Connaissances

B2B SaaS sales

Negotiation with C-suite

Salesforce CRM

Marketing tech familiarity

Strong communication

Formation

Bachelor's degree or equivalent

Outils

Salesforce

BI tools

SOW/MSSA experience

Description du poste

Invoca, a leading AI-powered conversation intelligence platform, seeks an experienced Account Manager (Individual Contributor) to manage corporate and mid-market accounts. You will own renewal, maturity, and growth across Invoca's multi-product suite, maintaining executive relationships and driving value realization.

You will travel to visit focus accounts, partner with Customer Success, and deliver compelling presentations to C-suite audiences.