Senior Account Manager, Retail Tech (Hybrid)

Talener; Los Angeles (CA); Ibrido; USD 110.000 - 140.000; Tempo pieno

Descrizione del lavoro

Talener in Beverly Hills, CA is seeking an Account Manager to nurture and expand relationships with enterprise retail clients, focusing on renewals and upsell opportunities within a growing in-store retail technology portfolio.

You will collaborate with sales, customer success, and implementation teams to ensure seamless onboarding and sustained revenue growth, leverage CRM tools to forecast pipeline, and protect long-term partnerships.

Competenze

• 5+ years in account management, customer success, or consultative sales in SaaS or B2B tech.
• Proven ability to manage established client relationships and renewals.
• Experience driving upsell/cross-sell revenue with enterprise clients.
• Strong relationship-building and executive-level communication skills.
• Familiarity with CRM platforms and pipeline management.

Mansioni

• Manage and strengthen long-term relationships with enterprise retail clients.
• Own renewal processes and identify upsell opportunities across solutions.
• Develop strategic account plans and conduct regular business reviews.
• Collaborate with sales, customer success, and implementation teams for onboarding.
• Monitor performance, maintain revenue forecasts and pipeline activity.

Conoscenze

Account management

Customer success

SaaS sales

Executive relationships

Revenue forecasting

Descrizione del lavoro

Talener in Beverly Hills, CA is seeking an Account Manager to nurture and expand relationships with enterprise retail clients, focusing on renewals and upsell opportunities within a growing in-store retail technology portfolio.

You will collaborate with sales, customer success, and implementation teams to ensure seamless onboarding and sustained revenue growth, leverage CRM tools to forecast pipeline, and protect long-term partnerships.