Senior Account Manager — Client Success & Operations

Towne Park, LLC.; Berkeley (CA); On-site; USD 70,000 - 119,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off and holidays

Job summary

Towne Park, LLC. in Berkeley, CA is seeking an Account Manager to oversee a Tier 1 or 2 Towne Park account, driving financial performance and client satisfaction. You will coordinate service delivery, staffing, and reporting to ensure metrics are met.

The role requires leadership, strong communication, and ability to manage payroll, timekeeping, and compliance across operations. This full-time position offers competitive base pay and benefits, with opportunities for growth.

Qualifications

• Oversees one Tier 1 or 2 Towne Park account and is responsible for account performance.
• Experience managing client accounts and service delivery.
• Ability to analyze financial performance and reporting.
• Knowledge of human resources and safety procedures.

Responsibilities

• Oversee a Towne Park account and drive financial, guest and client satisfaction metrics.
• Manage scheduling, payroll, and timekeeping for associates.
• Recruitment and onboarding of locational staff; coaching and performance reviews.
• Maintain clientRelationships and regular communications.

Skills

Project management

Strategic planning

Analytical thinking

Communication skills

Team leadership

MS Office

Education

Associate's degree preferred

Tools

MS Office

Job description

Towne Park, LLC. in Berkeley, CA is seeking an Account Manager to oversee a Tier 1 or 2 Towne Park account, driving financial performance and client satisfaction. You will coordinate service delivery, staffing, and reporting to ensure metrics are met.

The role requires leadership, strong communication, and ability to manage payroll, timekeeping, and compliance across operations. This full-time position offers competitive base pay and benefits, with opportunities for growth.