Senior Account Manager - Charlotte Territory Sales

Otis Elevator Co.; Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, vision insurance

Paid vacation

Paid holidays

Sick leave

Life insurance

Disability insurance

Tuition reimbursement

Parental leave

Tuition assistance

Job summary

Otis Elevator Company is seeking a Sr. Associate, Account Manager to drive sales growth and customer satisfaction in the Charlotte, NC territory.

You will lead relationships, expand accounts, and collaborate with operations to resolve issues, while leveraging MFA programs to renew maintenance agreements. The role requires 2–4 years of outside sales or related experience, excellent communication, and a customer-centric mindset in a technical sales environment.

Qualifications

• 2–4 years of outside sales or related experience.
• Strong written and verbal communication skills.
• Customer-centric with a drive to achieve satisfaction.
• Self-motivated with ability to manage multiple projects.

Responsibilities

• Prospect, build, and maintain customer relationships; meet or exceed sales objectives.
• Retain and renew maintenance agreements via MFA program.
• Manage and nurture account relationships for renewals and repairs.
• Conduct sales planning and needs assessment for targeting and expansion.
• Collaborate with Operations to resolve customer concerns.

Skills

Outside sales

Customer relationships

Communication

Self-motivated

Technical environment

Leadership

Time management

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Office

Job description

Otis Elevator Company is seeking a Sr. Associate, Account Manager to drive sales growth and customer satisfaction in the Charlotte, NC territory.

You will lead relationships, expand accounts, and collaborate with operations to resolve issues, while leveraging MFA programs to renew maintenance agreements. The role requires 2–4 years of outside sales or related experience, excellent communication, and a customer-centric mindset in a technical sales environment.