Senior Account Management Lead (Growth & Strategy)

XPRESSDOCS PARTNERS, LTD.; Texas; On-site; USD 110,000 - 170,000; Full time

Job summary

XPRESSDOCS PARTNERS, LTD. in Fort Worth, Texas, is seeking a Senior Manager, Account Management to lead client relationships and drive account strategy. This role focuses on hands-on execution to bring client objectives to life with proactive communication and problem solving.

You will coach the Account Management team, manage a personal book of business, and collaborate with cross-functional partners to deliver client outcomes and growth opportunities.

Qualifications

• 4–6 years of experience in account management or client-facing roles.
• Experience managing a book of business and hitting retention and growth targets.
• Strong interpersonal skills with a natural ability to build rapport and trust.

Responsibilities

• Support the Account Director in managing day-to-day client relationships and communications.
• Manage and grow a personal book of business, serving as the primary point of contact for an assigned set of accounts.
• Build trust with clients through proactive problem-solving and strategic guidance.
• Lead and support client meetings, presentations, and account reviews when appropriate.
• Ensure client objectives, timelines, and expectations are clearly communicated internally.
• Build strong relationships with key stakeholders across client organizations.

Job description

XPRESSDOCS PARTNERS, LTD. in Fort Worth, Texas, is seeking a Senior Manager, Account Management to lead client relationships and drive account strategy. This role focuses on hands-on execution to bring client objectives to life with proactive communication and problem solving.

You will coach the Account Management team, manage a personal book of business, and collaborate with cross-functional partners to deliver client outcomes and growth opportunities.