Account Manager

XPRESSDOCS PARTNERS, LTD.; Fort Worth (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Flexible work from home options

Medical, dental, vision, disability, &

life insurance

401K with company matching

Paid holidays & vacation

Tuition Reimbursement

Employee awards program

Wellness rooms

Job summary

XPRESSDOCS PARTNERS, LTD. is seeking an Account Manager in Fort Worth, TX. You will drive client success and growth by promoting the full suite of Xpressdocs solutions, managing accounts and databases, and building lasting relationships with clients.

Responsibility includes travel ~20% for meetings and events, delivering expert product knowledge, and collaborating across teams to ensure client satisfaction in a fast-paced environment.

Qualifications

• Minimum 5+ years experience in a similar client-facing role.
• Quality conscious, detail-oriented, organized, and self-motivated.
• Ability to anticipate problems and resolve effectively.
• Comfortable in fast-paced, high-pressure environments.
• Excellent communication, presentation, and relationship-building skills.
• Physical ability to sit up to 80% and move between departments up to 20%.

Responsibilities

• Drive revenue growth by promoting and expanding client use of Xpressdocs products and services.
• Represent and support the full range of products and services.
• Train, develop, and manage client accounts and databases.
• Develop expert understanding of the Xpressdocs platform, including pricing and client programs.
• Act as a subject matter expert by analyzing client needs and recommending implementations.
• Document and communicate client requirements for detailed project planning and execution.
• Build and maintain strong customer relationships and respond to inquiries to ensure satisfaction.
• Travel approximately 20% for client meetings, tradeshows, and events.

Skills

Client relationships

Communication

Presentation skills

Organization

Travel readiness

Job description

Account Manager

Full Time Fort Worth, TX, US

Fort Worth, Texas, United States

Come Work for Us!

Join our growing team of experts dedicated to helping clients simplify and strengthen their marketing efforts.

Xpressdocs is currently seeking an Account Manager to join our Fort Worth-based team. In this role, you'll be a key player in driving client success, growing revenue, and building lasting relationships by promoting the full suite of Xpressdocs solutions.

In this position, you will:

• Drive revenue growth by promoting and expanding client use of Xpressdocs products and services.
• Represent and support our full range of products and services.
• Train, develop, and manage client accounts and databases.
• Develop and maintain an expert-level understanding of the Xpressdocs platform,including functionality, pricing, and client-specific programs and products.
• Serve as a subject matter expert by analyzing client needs and recommending effective implementation strategies.
• Document, organize, and communicate client requirements to support detailed project planning and execution.
• Build and maintain strong customer relationships while responding quickly toinquiries to ensure satisfaction.
• Travel approximately 20% of the time to attend client meetings, tradeshows, andevents to support business needs.

You'll thrive in this role if you:

• Have a minimum 5+ years experience in similar client facing role.
• Are quality conscious, detail orientated, organized, and self-motivated.
• Can anticipate problems and resolve effectively.
• Are comfortable working in fast-paced, high pressure environments.
• Possess excellent communication, presentation, and relationship-building skills.
• Have thephysical ability to work at a desk (up to 80%) and move throughout departments (up to 20%).
• Have the ability to operate standard office equipment and work in a cubicle setting.

What We Offer

An environment that prioritizes balance between work and family. Our comprehensive benefits package and workplace opportunities include:

• Collaborate with an upbeat team of techies, creatives, and specialists...who actually like what they do.
• Enjoy our modern, secure and centrally located office in Fort Worth
• Flexible work from home options
• Onsite coffee bar and wellness rooms
• Medical, dental, vision, disability, and life insurance
• 401K with company matching
• Paid holidays, vacation, and personal time
• Tuition Reimbursement
• Employee awards program
• A dedicated social platform for peer, work anniversary and birthday recognition

Who We Are

A Marketing/Print/Technology company with more than 20 years of experience helping some of todays top companies simplify and strengthen their marketing. We provide cutting-edge but accessible marketing technology, produce high-quality marketing materials, and create world-class customer experiences. We take our solutions seriously, but we don't take ourselves seriously.

Xpressdocs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.