Account Manager

Xpressdocs; Fort Worth (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible work from home options

Onsite coffee bar

Wellness rooms

Medical, dental, vision, disability, &

Life insurance

401K with company matching

Paid holidays, vacation, and personal

Job summary

Xpressdocs, a Fort Worth-based Marketing/Print/Technology company, is seeking an Account Manager to drive client success, grow revenue, and build lasting relationships by promoting our full suite of solutions.

You’ll engage with clients, train and manage accounts, and develop expert knowledge of the platform, pricing, and programs. The role requires strong communication, a client-focused mindset, and the ability to travel up to 20% to meet clients and attend events.

Qualifications

• Minimum 5+ years experience in a similar client-facing role.
• Excellent communication, presentation, and relationship-building skills.
• Ability to thrive in a fast-paced, high-pressure environment.
• Willingness to travel approximately 20%.

Responsibilities

• Drive revenue growth by promoting and expanding client use of Xpressdocs products and services.
• Represent and support our full range of products and services.
• Train, develop, and manage client accounts and databases.
• Develop and maintain expert-level understanding of the Xpressdocs platform, including functionality, pricing, and client-specific programs and products.
• Serve as a subject matter expert by analyzing client needs and recommending effective implementation strategies.
• Document, organize, and communicate client requirements to support detailed project planning and execution.
• Build and maintain strong customer relationships while responding quickly to inquiries to ensure satisfaction.
• Travel approximately 20% of the time to attend client meetings, trade shows, and events to support business needs.

Skills

Client relationships

Sales growth

Communication skills

Job description

Join our growing team of experts dedicated to helping clients simplify and strengthen their marketing efforts.

Xpressdocs is currently seeking an Account Manager to join our Fort Worth-based team. In this role, you’ll be a key player in driving client success, growing revenue, and building lasting relationships by promoting the full suite of Xpressdocs solutions.

If you are an experienced Account Manager with a proven track record of sales growth and client retention, excellent communication skills, and the ability to thrive in a fast-paced, client-focused environment, we encourage you to apply today.

In this position, you will:

• Drive revenue growth by promoting and expanding client use of Xpressdocs products and services.
• Represent and support our full range of products and services.
• Train, develop, and manage client accounts and databases.
• Develop and maintain an expert-level understanding of the Xpressdocs platform, including functionality, pricing, and client-specific programs and products.
• Serve as a subject matter expert by analyzing client needs and recommending effective implementation strategies.
• Document, organize, and communicate client requirements to support detailed project planning and execution.
• Build and maintain strong customer relationships while responding quickly to inquiries to ensure satisfaction.
• Travel approximately 20% of the time to attend client meetings, trade shows, and events to support business needs.

You’ll thrive in this role if you:

• Have a minimum 5+ years experience in similar client facing role.
• Are quality conscious, detail orientated, organized, and self-motivated.
• Can anticipate problems and resolve effectively.
• Are comfortable working in fast-paced, high pressure environments.
• Possess excellent communication, presentation, and relationship-building skills.
• Have the physical ability to work at a desk (up to 80%) and move throughout departments (up to 20%).
• Have the ability to operate standard office equipment and work in a cubicle setting.

What We Offer

An environment that prioritizes balance between work and family. Our comprehensive benefits package and workplace opportunities include:

• Collaborate with an upbeat team of techies, creatives, and specialists…who actually like what they do.
• Enjoy our modern, secure and centrally located office in Fort Worth
• Flexible work from home options
• Onsite coffee bar and wellness rooms
• Medical, dental, vision, disability, and life insurance
• 401K with company matching
• Paid holidays, vacation, and personal time
• Tuition Reimbursement
• Employee awards program
• A dedicated social platform for peer, work anniversary and birthday recognition

Who We Are

A Marketing/Print/Technology company with more than 20 years of experience helping some of today’s top companies simplify and strengthen their marketing. We provide cutting-edge but accessible marketing technology, produce high-quality marketing materials, and create world-class customer experiences. We take our solutions seriously, but we don’t take ourselves seriously.

To learn more about what we do and who we serve, visit www.xpressdocs.com.

Xpressdocs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.