Strategic Account Manager - Remote/Hybrid

Xpressdocs; Fort Worth (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible work from home options

Onsite coffee bar

Wellness rooms

Medical, dental, vision, disability, &

Life insurance

401K with company matching

Paid holidays, vacation, and personal

Job summary

Xpressdocs, a Fort Worth-based Marketing/Print/Technology company, is seeking an Account Manager to drive client success, grow revenue, and build lasting relationships by promoting our full suite of solutions.

You’ll engage with clients, train and manage accounts, and develop expert knowledge of the platform, pricing, and programs. The role requires strong communication, a client-focused mindset, and the ability to travel up to 20% to meet clients and attend events.

Qualifications

• Minimum 5+ years experience in a similar client-facing role.
• Excellent communication, presentation, and relationship-building skills.
• Ability to thrive in a fast-paced, high-pressure environment.
• Willingness to travel approximately 20%.

Responsibilities

• Drive revenue growth by promoting and expanding client use of Xpressdocs products and services.
• Represent and support our full range of products and services.
• Train, develop, and manage client accounts and databases.
• Develop and maintain expert-level understanding of the Xpressdocs platform, including functionality, pricing, and client-specific programs and products.
• Serve as a subject matter expert by analyzing client needs and recommending effective implementation strategies.
• Document, organize, and communicate client requirements to support detailed project planning and execution.
• Build and maintain strong customer relationships while responding quickly to inquiries to ensure satisfaction.
• Travel approximately 20% of the time to attend client meetings, trade shows, and events to support business needs.

Skills

Client relationships

Sales growth

Communication skills

Job description

Xpressdocs, a Fort Worth-based Marketing/Print/Technology company, is seeking an Account Manager to drive client success, grow revenue, and build lasting relationships by promoting our full suite of solutions.

You’ll engage with clients, train and manage accounts, and develop expert knowledge of the platform, pricing, and programs. The role requires strong communication, a client-focused mindset, and the ability to travel up to 20% to meet clients and attend events.