Senior Account Management Lead (Contracts & Payer) Remote

Merck; Annapolis (MD); Remote; USD 142,000 - 224,000; Full time

Job summary

Merck & Co., Inc. is seeking a skilled Integrated Account Management Customer Manager to lead end-to-end contracting for health plan and PBM contracts.

The role partners with the National Account Director to align customer objectives with internal strategies and drive impactful contracting initiatives. The successful candidate will manage the contract lifecycle, perform financial analyses, and collaborate with cross-functional teams to optimize net sales while balancing customer performance with

Qualifications

• BA/BS degree or equivalent.
• Proven account management capability with PBM, MCO, and Health Plan accounts.
• Proven ability to negotiate, finalize, and execute on contracts.
• Proven ability to deliver high accuracy financial analyses and communicate results to senior leadership.

Responsibilities

• Manages end-to-end contract process by drafting, revising, and negotiating utilization-based contracts for pharmaceutical and medical benefit products.
• Engagement with NAD to drive contracting initiatives and conduct business reviews.
• Evaluate account performance and trends to optimize net sales.
• Coordinate internal stakeholders to align on profitability and access objectives.
• Develop and implement Customer Account Plans and manage relationships with contract decision makers.

Skills

Account Management

Negotiation

Financial Analysis

Cross-Functional Leadership

Customer Advocacy

Education

BA/BS degree or equivalent

Job description

Merck & Co., Inc. is seeking a skilled Integrated Account Management Customer Manager to lead end-to-end contracting for health plan and PBM contracts.

The role partners with the National Account Director to align customer objectives with internal strategies and drive impactful contracting initiatives. The successful candidate will manage the contract lifecycle, perform financial analyses, and collaborate with cross-functional teams to optimize net sales while balancing customer performance with