Senior Account Executive, Health PBM Strategy (Remote)

Navitus; Des Moines (IA); À distance; USD 120 000 - 190 000; Plein temps

Avantages offerts par ce poste

Health, dental, vision insurance

20 days PTO

Parental leave 4 weeks

9 paid holidays

401K match up to 5%

Adoption assistance

Flexible Spending Account

Educational assistance

Professional membership assistance

Referral bonus up to $750

Résumé du poste

Navitus Health Solutions is seeking a Sr. Account Executive to own and lead a highly complex book of business within the PBM and health plan space.

You will drive strategic client plans with health plans, employers, and broker networks, and manage executive‑level partnerships to ensure successful outcomes. You will guide QBRs, collaborate with Sales, Analytics, and Product teams, and identify opportunities to upsell value-added programs aligned with client needs.

Qualifications

• Bachelor’s degree in business, healthcare administration, or a related field, or equivalent work experience.
• 5-7 years of progressive experience leading highly complex client accounts within the PBM, health plan, healthcare, or related benefits environment, including responsibility for overall account strategy, performance, and retention.
• 5 years of demonstrated success managing executive-level client relationships, involving significant customization, financial impact, and strategic oversight.
• 5 years of experience leading QBRs and other strategic client engagements that address clinical trends, financial outcomes, utilization patterns, and performance guarantees.
• 5 years of experience independently resolving complex account issues, applying sound judgment to determine when escalation is necessary versus when issues can be resolved without leadership involvement.
• 5 years of experience mentoring peers and contributing to formal or informal training, task forces, workgroups, or cross-functional initiatives that improve client outcomes or operational effectiveness.
• 5 years of working knowledge of claims adjudication processes, including the ability to assess downstream impacts on client experience, financial outcomes, and clinical program performance

Responsabilités

• Lead full strategic ownership of a highly complex book of business, including employer groups, health plans, and multi consultant relationships.
• Direct client account strategy, including planning, execution, and ongoing refinement based on clinical trends, utilization data, and business insights.
• Maintain trusted executive-level relationships with clients, brokers, and consultants by demonstrating strong listening skills, professional judgment, and the ability to influence outcomes aligned with both client and company priorities.
• Guide Quarterly Business Reviews (QBRs) by setting agendas, coordinating cross-functional preparation, leading pre-review planning sessions, and delivering customized insights and recommendations.
• Upsell value added programs such as AGS, medical carveouts with Archimedes products, and clinical program offerings into client strategies based on identified needs and opportunities.
• Translate complex reporting, claims adjudication concepts, and clinical insights into actionable recommendations, identifying root causes of performance gaps across the end-to-end process.
• Resolve complex client issues independently by applying deep operational, contractual, and clinical knowledge, while exercising appropriate judgment on when escalation is necessary.
• Mentor Account Executives team members by sharing best practices, producing training materials, and leading internal task forces or workgroups.
• Other duties as assigned.

Connaissances

Strategic acct mgmt

Executive relationships

QBR leadership

Cross-functional collab

Mentorship

Upsell skills

Analytical insights

Contract knowledge

Formation

Bachelor’s degree or equivalent

Outils

Analytics tools

Client reporting systems

Company platforms

Description du poste

Navitus Health Solutions is seeking a Sr. Account Executive to own and lead a highly complex book of business within the PBM and health plan space.

You will drive strategic client plans with health plans, employers, and broker networks, and manage executive‑level partnerships to ensure successful outcomes. You will guide QBRs, collaborate with Sales, Analytics, and Product teams, and identify opportunities to upsell value-added programs aligned with client needs.