Strategic Account Director — Growth & Retention

SBM Management Services, LP; St. Louis (MO); On-site; USD 140,000 - 150,000; Full time

Benefits offered by this job

Comprehensive benefits

Benefits website

Job summary

SBM Management Services, LP is seeking an Account Director in St. Louis, MO to plan, develop, and implement customer strategies for retaining existing business and growing within key accounts.

The role may involve coordinating with internal teams to align on marketing, operations, and pricing strategies. It requires leadership and the ability to drive cross-functional initiatives to enhance client satisfaction.

Qualifications

• Bachelor’s degree in Business Management or a related field from a four-year college or university.
• 5–8 years of experience or equivalent combination of education and experience.
• May be required to have a valid driver’s license.

Responsibilities

• Provides direction and develops growth and retention for client-specific programs.
• Reviews research to anticipate competition and market trends and translates customer attitudes of services.
• Consults with development teams on market requirements and product features.
• Communicates strategies including marketing, operations, communications, sales, and employee satisfaction to the executive team.
• Coordinates and aligns strategy with the corporate growth plan.
• Works with other departments to develop relationships regarding pricing, positioning, and packaging.
• Evaluates and analyzes program results and presents recommendations for changes in strategy.

Education

Bachelor’s degree in Business Management, or related field

Job description

SBM Management Services, LP is seeking an Account Director in St. Louis, MO to plan, develop, and implement customer strategies for retaining existing business and growing within key accounts.

The role may involve coordinating with internal teams to align on marketing, operations, and pricing strategies. It requires leadership and the ability to drive cross-functional initiatives to enhance client satisfaction.