Senior Access & Scheduling Specialist – Sign-On Bonus

Go VCE; Virginia; Vor Ort; USD 24.000 - 37.000; Vollzeit

Benefits dieser Stelle

Sign-on bonus

Competitive pay

Zusammenfassung

The University of Virginia is seeking a patient-focused Service Representative to manage complex scheduling, registration, and patient communication across care teams. You will work with patients, families, and referring providers to ensure timely appointments with accurate records and clear follow-up.

Responsibilities include verification, documentation in EMR, and contributing to process improvements while delivering outstanding service and maintaining privacy and compliance in all

Qualifikationen

• 2 years relevant experience required.
• Associates degree preferred.
• No licensure required.

Aufgaben

• Schedule multi-specialty and multi-disciplinary appointments accurately and efficiently.
• Register patients, collect payments and issue receipts.
• Check-in and check-out, update AVS and follow up on follow-up or referrals.
• Provide exceptional customer service and maintain professional patient interactions.

Kenntnisse

Scheduling expertise

Customer service

Communication

EMR navigation

Ausbildung

High school diploma

Associates degree preferred

Tools

EMR system

Jobbeschreibung

The University of Virginia is seeking a patient-focused Service Representative to manage complex scheduling, registration, and patient communication across care teams. You will work with patients, families, and referring providers to ensure timely appointments with accurate records and clear follow-up.

Responsibilities include verification, documentation in EMR, and contributing to process improvements while delivering outstanding service and maintaining privacy and compliance in all