Senior Patient Access Specialist

UVA Health; Manassas (VA); On-site; USD 27,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off

Long-term and Short-term Disability

Health Savings Plans

Certification and education support

Generous Paid Time Off

Job summary

UVA Health is seeking an Access Associate Senior to support patient intake, registration, scheduling, and financial clearance across a busy academic medical system. You will act as a trusted access expert in multiple clinical settings, delivering compassionate, accurate support that improves patient experience and operational efficiency.

You will register patients, verify coverage, coordinate appointments, and communicate next steps with families, while collaborating with care teams to resolve

Qualifications

• High School Graduate or Equivalent required.
• 2+ years of directly relevant experience required.
• Licensure: None.

Responsibilities

• Register patients, verify insurance, and update demographics accurately.
• Schedule appointments across specialties and primary care.
• Communicate guidance to patients and families about processes and next steps.
• Collaborate with clinical teams to resolve scheduling or registration challenges.
• Maintain composure in a fast-paced, high-volume environment while ensuring compliance.

Skills

Customer service

Communication

Attention to detail

Education

High School Diploma or equivalent

Job description

UVA Health is seeking an Access Associate Senior to support patient intake, registration, scheduling, and financial clearance across a busy academic medical system. You will act as a trusted access expert in multiple clinical settings, delivering compassionate, accurate support that improves patient experience and operational efficiency.

You will register patients, verify coverage, coordinate appointments, and communicate next steps with families, while collaborating with care teams to resolve