Senior Patient Access - Registration & Scheduling

Commonwealth of VA Careers; Charlottesville (VA); On-site; USD 26,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off

Disability Insurance

Retirement Savings

Health Savings Plans

Certification and education support

Job summary

UVA Health seeks an Access Associate Senior to guide patients through registration, scheduling, and financial clearance across a major academic medical system. You will support intake, verify insurance, and provide clear guidance to patients and families in a fast-paced environment.

As a trusted access expert, you will collaborate with clinicians and access staff to resolve scheduling challenges, ensuring smooth transitions into care.

Qualifications

• High School Graduate or Equivalent required.
• 2+ years of directly relevant experience required.
• Licensure: None.

Responsibilities

• Register patients and verify demographics with high accuracy.
• Coordinate appointment scheduling across various services.
• Communicate clearly with patients and families about processes and next steps.
• Collaborate with clinical teams to resolve scheduling or registration challenges.
• Maintain composure in a fast-paced, high-volume environment while ensuring patient care and compliance.

Skills

Patient registration

Insurance verification

Appointment scheduling

Communication

Collaboration

Adaptability

Attention to detail

Education

High School Diploma or equivalent

Job description

UVA Health seeks an Access Associate Senior to guide patients through registration, scheduling, and financial clearance across a major academic medical system. You will support intake, verify insurance, and provide clear guidance to patients and families in a fast-paced environment.

As a trusted access expert, you will collaborate with clinicians and access staff to resolve scheduling challenges, ensuring smooth transitions into care.