Seller Fulfillment & Logistics Solutions Lead

TikTok

Seattle (WA)

On-site

USD 151,000 - 258,000

Full time

5 days ago
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Job summary

TikTok is seeking an experienced logistics professional to support the growth of seller fulfillment and shipping operations in the U.S. market.

This role focuses on improving operational efficiency, solving seller shipping and fulfillment challenges, and developing scalable logistics solutions that enhance the end-to-end seller experience on TikTok Shop. You will develop and execute logistics strategies to improve efficiency and the seller experience, identify and solve shipping challenges,

Qualifications

  • Bachelor’s degree or above with 5+ years in e‑commerce logistics or related operations.
  • Hands-on experience supporting sellers with shipping or fulfillment.
  • Strong end-to-end fulfillment and transportation operations knowledge; proven problem-solving skills.
  • Excellent communication and cross-functional collaboration abilities.

Responsibilities

  • Develop and execute logistics strategies to improve operational efficiency for TikTok Shop in the U.S.
  • Identify and solve seller-side shipping and fulfillment challenges; drive end-to-end solutions.
  • Collaborate with Product, Engineering, and Operations to align platform workflows with seller needs.
  • Monitor and analyze KPIs; identify opportunities and drive scalable process improvements.
  • Stay abreast of industry trends and regulations to optimize logistics models.

Skills

Strategic thinking
Cross-functional collaboration
Analytical problem-solving
Communication

Education

Bachelor’s degree or above
Master’s degree in Logistics, Supply Chain Management, or related field (preferred)
5+ years of experience in e-Commerce logistics or related operations

Job description

TikTok is seeking an experienced logistics professional to support the growth of seller fulfillment and shipping operations in the U.S. market.

This role focuses on improving operational efficiency, solving seller shipping and fulfillment challenges, and developing scalable logistics solutions that enhance the end-to-end seller experience on TikTok Shop. You will develop and execute logistics strategies to improve efficiency and the seller experience, identify and solve shipping challenges,

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