Logistics Strategy Manager, E-Commerce Fulfillment

TikTok; Seattle (WA); On-site; USD 151,000 - 258,000; Full time

Job summary

TikTok is seeking a senior logistics leader for the US eCommerce team in Seattle to develop and execute logistics operation solutions for TikTok Shop merchants. You will drive adoption of platform logistics services and partner with cross-functional teams to improve fulfillment performance, user experience, and merchant efficiency.

You will analyze supply chain models, design strategic initiatives, and build monitoring frameworks to track performance.

Qualifications

• Bachelor’s degree or above in Supply Chain, Logistics, Business, Economics, or related fields.
• 5+ years of experience in e-commerce logistics, supply chain operations, fulfillment strategy, or related fields.
• Strong analytical skills and the ability to use data to support operational and strategic decisions.
• Strong Project Portfolio Management skills.

Responsibilities

• Developed and execute logistics operation solutions for TikTok Shop merchants in the US market, focusing on improving adoption of platform logistics service to achieve win-win-win situation: user experience, merchant efficiency and platform business are all improved.
• Analyze merchant logistics models and supply chain structures to identify opportunities to improve fulfillment performance and cost efficiency.
• Design and implement strategic initiatives that encourage merchants to adopt platform logistics services.
• Collaborated with logistics operations teams, product teams, and category teams to drive the implementation of logistics solutions and operational improvements.
• Built monitoring frameworks to track logistics performance, fulfillment efficiency, and operational outcomes.
• Continuously evaluate logistics performance and refine strategies to improve service quality, fulfillment speed, and cost efficiency.

Skills

Analytical skills

Project Portfolio Management

Cross-functional collaboration

Logistics knowledge

Education

Bachelor’s degree or above in Supply Chain, Logistics, Business, Economics, or related fields

Job description

TikTok is seeking a senior logistics leader for the US eCommerce team in Seattle to develop and execute logistics operation solutions for TikTok Shop merchants. You will drive adoption of platform logistics services and partner with cross-functional teams to improve fulfillment performance, user experience, and merchant efficiency.

You will analyze supply chain models, design strategic initiatives, and build monitoring frameworks to track performance.