Self-Storage Site Manager – Daytime Role with Growth & Benefits

Mini Mall Storage; Nashville (TN); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive hourly pay

Paid time off

Performance bonus

Health insurance

401(k) matching

Employee discounts

Career growth opportunities

Safety & team culture

Job summary

Mini Mall Storage is hiring a Site Manager to blend customer service, sales, and property operations at our Nashville-area locations. You’ll help customers find storage solutions, manage leasing, rents, and tenant records, and keep the facility safe and welcoming.

The role emphasizes independent work, strong communication, and the ability to lead a small team while coordinating with regional leadership on budgets and reporting. Competitive benefits apply.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, sales, retail, hospitality, or property management is an asset.
• Experience managing day-to-day activities of a team.
• Strong communication and organizational skills.
• Comfortable working independently and managing multiple priorities.
• Basic computer skills, including Microsoft Office.

Responsibilities

• Deliver exceptional customer service by resolving tenant inquiries and issues promptly and professionally.
• Manage daily property operations, including leasing, rent collection, tenant records, unit inventory, pricing, and payment processing.
• Maintain facility cleanliness, coordinate repairs, and ensure site safety, security, and regulatory compliance.
• Develop local marketing initiatives to attract new tenants and maximize occupancy.
• Partner with the Regional Operations Manager on budgeting, expense tracking, and financial reporting.
• Support hiring, scheduling, UKG timekeeping, overtime management, and employee training and development, including serving as a trainer for property staff.

Skills

Customer service

Sales

Property management

Team leadership

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mini Mall Storage is hiring a Site Manager to blend customer service, sales, and property operations at our Nashville-area locations. You’ll help customers find storage solutions, manage leasing, rents, and tenant records, and keep the facility safe and welcoming.

The role emphasizes independent work, strong communication, and the ability to lead a small team while coordinating with regional leadership on budgets and reporting. Competitive benefits apply.