Site Manager (Self-Storage) – Daytime Growth & Bonus

Mini Mall Storage; Atoka (TN); On-site; USD 44,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Performance-based bonus

Health, dental, vision & life

401(k) with match

Employee assistance program

Employee discounts

Referral program

Career growth opportunities

Safety-first culture

Job summary

Mini Mall Storage Properties is growing across North America since 2020. As a Site Manager (Self Storage), you will blend customer service, sales, and property operations to help tenants choose storage solutions while keeping the facility safe, clean, and welcoming.

This full-time daytime role offers competitive pay, benefits, a performance-based bonus program, and growth opportunities in a safety-first, team-oriented culture.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, sales, retail, hospitality, or property management is an asset.
• Experience managing the day-to-day activities of a team.
• Strong communication and organizational skills.
• Comfortable working independently and managing multiple priorities.
• Basic computer skills, including Microsoft Office.

Responsibilities

• Deliver exceptional customer service by resolving tenant inquiries and issues promptly and professionally.
• Manage daily property operations, including leasing, rent collection, tenant records, unit inventory, pricing, and payment processing.
• Maintain facility cleanliness, coordinate repairs, and ensure site safety, security, and regulatory compliance.
• Develop local marketing initiatives to attract new tenants and maximize occupancy.
• Partner with the Regional Operations Manager on budgeting, expense tracking, and financial reporting.
• Support hiring, scheduling, UKG timekeeping, overtime management, and employee training and development, including serving as a trainer for property staff.
• Perform additional duties as assigned.

Skills

Customer service

Sales

Property operations

Leasing

Rent collection

Tenant records

Unit inventory

Pricing

Payment processing

Site safety

Security

Regulatory compliance

Marketing

Budgeting

Expense tracking

Financial reporting

Hiring

Scheduling

Timekeeping (UKG)

Training staff

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mini Mall Storage Properties is growing across North America since 2020. As a Site Manager (Self Storage), you will blend customer service, sales, and property operations to help tenants choose storage solutions while keeping the facility safe, clean, and welcoming.

This full-time daytime role offers competitive pay, benefits, a performance-based bonus program, and growth opportunities in a safety-first, team-oriented culture.