Self-Storage Site Manager: Customer Experience & Ops

Mini Mall Storage Properties; Stone Mountain (GA); Presencial; USD 25.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Bonuses

Daytime schedule

Health insurance

401(k) matching

Employee discounts

Descripción de la vacante

Mini Mall Storage Properties seeks an Site Manager (Self Storage) to blend customer service, sales and property operations at our Georgia locations. You will help customers find storage solutions while keeping the facility safe, clean, and welcoming.

The role emphasizes daytime, full-time work with no late shifts or Sundays, offering competitive hourly pay and a full benefits package. You will participate in budgeting, staff training, and local marketing initiatives to drive occupancy.

Formación

• High school diploma or equivalent.
• Experience in customer service, sales, retail, hospitality, or property management is an asset.
• Experience managing the day-to-day activities of a team.
• Strong communication and organizational skills.

Responsabilidades

• Deliver exceptional customer service by resolving tenant inquiries and issues promptly and professionally.
• Manage daily property operations, including leasing, rent collection, tenant records, unit inventory, pricing, and payment processing.
• Maintain facility cleanliness, coordinate repairs, and ensure site safety, security, and regulatory compliance.
• Develop local marketing initiatives to attract new tenants and maximize occupancy.
• Partner with the Regional Operations Manager on budgeting, expense tracking, and financial reporting.
• Support hiring, scheduling, UKG timekeeping, overtime management, and employee training and development, including serving as a trainer for property staff.
• Perform additional duties as assigned.

Conocimientos

Customer service

Sales

Team management

Communication

Educación

High school diploma

Herramientas

Microsoft Office

Descripción del empleo

Mini Mall Storage Properties seeks an Site Manager (Self Storage) to blend customer service, sales and property operations at our Georgia locations. You will help customers find storage solutions while keeping the facility safe, clean, and welcoming.

The role emphasizes daytime, full-time work with no late shifts or Sundays, offering competitive hourly pay and a full benefits package. You will participate in budgeting, staff training, and local marketing initiatives to drive occupancy.