Self-Storage Site Manager — Growth & Benefits

Mini Mall Storage Properties; New Orleans (LA); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Bonus program

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) matching

Employee discounts

Career growth

Safety culture

Job summary

Mini Mall Storage Properties is seeking a Site Manager (Self Storage) to blend customer service, sales, and property operations at our facilities. You will help tenants find the right storage solutions while keeping the site safe, clean, and welcoming.

This full-time daytime role offers competitive pay, a bonus program, comprehensive benefits, and opportunities for career growth within a fast-growing organization across North America.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service, sales, retail, hospitality, or property management is a plus.
• Experience managing the day-to-day activities of a team.
• Strong communication and organizational skills.
• Comfortable working independently and managing multiple priorities.
• Basic computer skills, including Microsoft Office.

Responsibilities

• Deliver exceptional customer service by resolving tenant inquiries and issues promptly.
• Manage daily property operations, including leasing, rent collection, tenant records, unit inventory, pricing, and payment processing.
• Maintain facility cleanliness, coordinate repairs, and ensure site safety, security, and regulatory compliance.
• Develop local marketing initiatives to attract new tenants and maximize occupancy.
• Partner with the Regional Operations Manager on budgeting, expense tracking, and financial reporting.
• Support hiring, scheduling, timekeeping, overtime management, and staff training, including serving as a trainer for property staff.
• Perform additional duties as assigned.

Skills

Customer service

Sales

Team management

Communication

Organizational skills

Independent work

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mini Mall Storage Properties is seeking a Site Manager (Self Storage) to blend customer service, sales, and property operations at our facilities. You will help tenants find the right storage solutions while keeping the site safe, clean, and welcoming.

This full-time daytime role offers competitive pay, a bonus program, comprehensive benefits, and opportunities for career growth within a fast-growing organization across North America.