Self-Storage Site Manager — Customer Service & Ops Leader

Mini Mall Storage; Stone Mountain (GA); Sur place; USD 23 000 - 29 000; Plein temps

Avantages offerts par ce poste

Paid time off

Performance bonus

Daytime schedule

Health, dental, vision, and life보험

401(k) matching

EAP, discounts & referral program

Career growth opportunities

Safety-first, team-oriented culture

Résumé du poste

Mini Mall Storage Properties has experienced incredible growth across North America since 2020. We're on a mission to make storage simple, secure, and convenient while delivering exceptional customer experiences at every location.

As a Site Manager (Self Storage), you'll blend customer service, sales, and operations to help customers find the right storage solutions while keeping the facility safe, clean, and welcoming.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, sales, retail, hospitality, or property management is an asset.
• Experience managing the day-to-day activities of a team.
• Strong communication and organizational skills.
• Comfortable working independently and managing multiple priorities.
• Basic computer skills, including Microsoft Office.

Responsabilités

• Deliver exceptional customer service by resolving tenant inquiries promptly and professionally.
• Manage daily property operations, including leasing, rent collection, tenant records, unit inventory, pricing, and payment processing.
• Maintain facility cleanliness, coordinate repairs, and ensure site safety, security, and regulatory compliance.
• Develop local marketing initiatives to attract new tenants and maximize occupancy.
• Partner with the Regional Operations Manager on budgeting, expense tracking, and financial reporting.
• Support hiring, scheduling, UKG timekeeping, overtime management, and employee training and development, including serving as a trainer for property staff.
• Perform additional duties as assigned.

Connaissances

Customer service experience

Team management

Communication

Organization

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

Mini Mall Storage Properties has experienced incredible growth across North America since 2020. We're on a mission to make storage simple, secure, and convenient while delivering exceptional customer experiences at every location.

As a Site Manager (Self Storage), you'll blend customer service, sales, and operations to help customers find the right storage solutions while keeping the facility safe, clean, and welcoming.