Self-Storage Site Manager — Growth, Bonuses, Benefits

Mini Mall Storage Properties; Belpre (OH); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) matching

Paid time off

Employee discounts

Career growth

Job summary

Mini Mall Storage Properties is seeking a Site Manager to join our fast-growing self-storage team. You will deliver outstanding customer service, oversee leasing, rent collection, and daily operations, and help keep facilities safe and welcoming.

The role emphasizes daytime, full-time hours with no late shifts or Sundays, plus a focus on growth, teamwork, and training across sites. Strong communication and organizational skills are essential.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, sales, retail, hospitality, or property management is an asset.
• Experience managing the day-to-day activities of a team.
• Strong communication and organizational skills.
• Comfortable working independently and managing multiple priorities.
• Basic computer skills, including Microsoft Office.

Responsibilities

• Deliver exceptional customer service by resolving tenant inquiries and issues promptly and professionally.
• Manage daily property operations, including leasing, rent collection, tenant records, unit inventory, pricing, and payment processing.
• Maintain facility cleanliness, coordinate repairs, and ensure site safety, security, and regulatory compliance.
• Develop local marketing initiatives to attract new tenants and maximize occupancy.
• Partner with the Regional Operations Manager on budgeting, expense tracking, and financial reporting.
• Support hiring, scheduling, UKG timekeeping, overtime management, and employee training and development, including serving as a trainer for property staff.
• Perform additional duties as assigned.

Skills

Customer service

Sales

Team leadership

Communication

Organization

Microsoft Office

Education

High school diploma or equivalent

Tools

UKG timekeeping

Job description

Mini Mall Storage Properties is seeking a Site Manager to join our fast-growing self-storage team. You will deliver outstanding customer service, oversee leasing, rent collection, and daily operations, and help keep facilities safe and welcoming.

The role emphasizes daytime, full-time hours with no late shifts or Sundays, plus a focus on growth, teamwork, and training across sites. Strong communication and organizational skills are essential.