Self-Storage Operations Leader — Growth & Service

Prime-Storage-Group-; Port Royal (SC); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Vision insurance

Short-term disability insurance

Long-term disability insurance

401(k) with company matching

Paid time off

Paid holidays

Career advancement opportunities

Job summary

Prime Group Holdings, LLC is seeking a General Manager to lead daily operations at self-storage facilities. You will handle unit showings, rentals, and merchandise sales, while managing collections and customer calls.

The role emphasizes customer relations, occupancy, and secure, well-maintained properties through proactive upkeep and team collaboration. The position expects 2–4 years in a fast-paced, customer-facing environment, HS diploma, and comfort with POS systems and Microsoft Outlook.

Qualifications

• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work effectively both independently and as part of a team.
• Must be technically savvy with the ability to learn new applications and Point of Sale systems.
• Proficiency in Microsoft products such as Outlook is required.
• Must be physically able to perform routine maintenance duties daily and lift up to 50lbs.

Responsibilities

• Deliver excellent customer interactions both in-person and over the phone to meet tenants' needs
• Use creativity to generate sales and maintain high occupancy levels through effective advertising and customer relations
• Manage daily operations, including collections, deposits, and customer calls
• Show and rent units by understanding tenant needs and offering the best storage solutions
• Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities
• Assist with auction preparations, handling tenant communications with compassion
• Maintain the facility’s “curb appeal” by ensuring it is clean, safe, and secure, and performing minor maintenance
• Other duties as assigned

Skills

Interpersonal skills

Communication

Teamwork

POS systems

Outlook

Education

High School diploma or GED

Tools

POS systems

Microsoft Outlook

Job description

Prime Group Holdings, LLC is seeking a General Manager to lead daily operations at self-storage facilities. You will handle unit showings, rentals, and merchandise sales, while managing collections and customer calls.

The role emphasizes customer relations, occupancy, and secure, well-maintained properties through proactive upkeep and team collaboration. The position expects 2–4 years in a fast-paced, customer-facing environment, HS diploma, and comfort with POS systems and Microsoft Outlook.