Self-Storage Operations Leader

Prime Storage Group; Port Royal (SC); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health, dental, life, vision insurance

Short-term and long-term disability

401(k) with company matching

Paid time off and holidays

Career advancement opportunities

Job summary

Prime Group Holdings, LLC is seeking a General Manager to run daily operations at Prime Storage Group facilities. You will handle rent collection, customer interactions, unit showings, and maintenance to ensure service quality and occupancy.

Ideal candidates bring 2–4 years in fast-paced customer-facing roles and a solid ability to upsell, schedule trucks, and manage maintenance. A valid license and willingness to travel are required.

Qualifications

• 2-4 years in a fast-paced, customer-facing environment with profit-and-loss involvement.
• High School diploma or GED required.
• Excellent interpersonal and communication skills.
• Ability to work independently and in a team.
• Technically savvy with ability to learn new applications and POS systems.
• Proficiency in Microsoft Outlook.
• Physical ability to perform routine maintenance and lift 50 lbs.
• Valid driver’s license, insurance, and reliable transportation.

Responsibilities

• Deliver excellent customer interactions in-person and by phone to meet tenants' needs.
• Generate sales and maintain high occupancy through advertising and customer relations.
• Manage daily operations including collections, deposits, and customer calls.
• Show and rent units by understanding tenant needs and offering storage solutions.
• Sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities.
• Assist with auction preparations and tenant communications.
• Maintain curb appeal and ensure safety and security; perform minor maintenance.
• Other duties as assigned.

Skills

Customer service

Excellent communication

Teamwork

Tech savvy

Education

High School diploma or GED

Tools

Point of Sale systems

Microsoft Outlook

Job description

Prime Group Holdings, LLC is seeking a General Manager to run daily operations at Prime Storage Group facilities. You will handle rent collection, customer interactions, unit showings, and maintenance to ensure service quality and occupancy.

Ideal candidates bring 2–4 years in fast-paced customer-facing roles and a solid ability to upsell, schedule trucks, and manage maintenance. A valid license and willingness to travel are required.