Self-Storage General Manager — Lead Ops & Growth

Prime-Storage-Group-; Fishers (IN); On-site; USD 20,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) matching

Paid time off

Paid holidays

Career advancement

Job summary

Prime Group Holdings, LLC is seeking a General Manager to lead daily operations of self-storage facilities. You will manage rentals, truck rentals, merchandise sales, and maintain property appearance while ensuring excellent tenant service.

The role emphasizes sales, occupancy management, and hands-on maintenance. Strong communication, team collaboration, and the ability to travel to multiple locations are essential.

Qualifications

• 2 - 4 years of relevant work experience in a fast-paced, customer-facing environment with P&L involvement (or recently graduated with a bachelor’s degree).
• High School diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work independently and as part of a team.
• Must learn new applications and Point of Sale systems.
• Proficiency in Microsoft products such as Outlook.

Responsibilities

• Deliver excellent customer interactions both in-person and over the phone to meet tenants' needs.
• Use creativity to generate sales and maintain high occupancy levels through effective advertising and customer relations.
• Manage daily operations, including collections, deposits, and customer calls.
• Show and rent units by understanding tenant needs and offering the best storage solutions.
• Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities.
• Assist with auction preparations, handling tenant communications with compassion.
• Maintain the facility’s curb appeal and perform minor maintenance.
• Other duties as assigned.

Skills

Interpersonal skills

Verbal communication

Microsoft Outlook

POS systems

Physical fitness

Driver's license

Education

High School diploma or GED

Tools

Outlook

Job description

Prime Group Holdings, LLC is seeking a General Manager to lead daily operations of self-storage facilities. You will manage rentals, truck rentals, merchandise sales, and maintain property appearance while ensuring excellent tenant service.

The role emphasizes sales, occupancy management, and hands-on maintenance. Strong communication, team collaboration, and the ability to travel to multiple locations are essential.