Self-Storage Operations Manager — Growth & Perks

Prime Storage Group; Palm Desert (CA); Sur place; USD 22 000 - 24 000; Plein temps

Avantages offerts par ce poste

Health, dental, life, vision, short- &

Long-term disability insurance

Résumé du poste

Prime Group Holdings, LLC is seeking a General Manager for Prime Storage Group to run daily operations at our self-storage facilities. You will oversee unit rentals, truck sales, merchandise, and maintaining property standards while delivering exceptional customer service.

Responsibilities include driving occupancy, handling collections, deposits, and tenant communications, with a focus on team collaboration, safety, and reliability across multiple locations. A strong customer focus is essential.

Qualifications

• 2–4 years of relevant work experience in a fast-paced, customer-facing environment, with direct involvement in profit-and-loss management (unless recently graduated with a bachelor’s degree).
• High School diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work effectively both independently and as part of a team.
• Must be technically savvy with the ability to learn new applications and Point of Sale systems.
• Proficiency in Microsoft products such as Outlook is required.
• Must be able to lift 50lbs and perform routine maintenance duties daily.
• Possession of a valid driver's license, insurance, and reliable transportation.
• Availability for travel and flexibility to work at various locations.

Responsabilités

• Deliver excellent customer interactions both in-person and over the phone to meet tenants' needs
• Use creativity to generate sales and maintain high occupancy levels through effective advertising and customer relations
• Manage daily operations, including collections, deposits, and customer calls
• Show and rent units by understanding tenant needs and offering the best storage solutions
• Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities
• Assist with auction preparations, handling tenant communications with compassion
• Consistently deliver exceptional customer service and actively contribute to achieving positive customer reviews and feedback, in alignment with company customer-experience standards and performance expectations
• Maintain the facility’s “curb appeal” by ensuring it is clean, safe, and secure, and performing minor maintenance
• Other duties as assigned

Connaissances

Customer service

Communication skills

Teamwork

Tech savvy

Physical stamina

Valid driver’s license

Formation

High School diploma or GED

Outils

Point of Sale (POS) systems

Outlook

Description du poste

Prime Group Holdings, LLC is seeking a General Manager for Prime Storage Group to run daily operations at our self-storage facilities. You will oversee unit rentals, truck sales, merchandise, and maintaining property standards while delivering exceptional customer service.

Responsibilities include driving occupancy, handling collections, deposits, and tenant communications, with a focus on team collaboration, safety, and reliability across multiple locations. A strong customer focus is essential.