Self-Storage GM — Lead Ops, Sales & Service

Prime-Storage-Group-; Indio (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Work-life balance

Health insurance

401(k) matching

Paid time off

Job summary

Prime Group Holdings, LLC is seeking a General Manager to lead daily operations of self-storage facilities. You will handle leasing, sales, and customer service, while ensuring maintenance, security, and high occupancy.

The role involves interacting with tenants, managing staff, and coordinating moving trucks and merchandise sales. Ideal candidates have 2–4 years of customer-facing experience, strong communication skills, and the ability to work across multiple locations.

Qualifications

• 2–4 years of customer-facing experience in a fast-paced environment.
• High School diploma or GED required.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Must be physically able to perform routine maintenance duties and lift 50 lbs.
• Experience with learning new applications and POS systems.

Responsibilities

• Deliver excellent customer interactions in person and by phone to meet tenants' needs.
• Generate sales and maintain high occupancy through advertising and customer relations.
• Manage daily operations: collections, deposits, and customer calls.
• Show and rent units by understanding tenant needs and offering storage solutions.
• Sell merchandise, upsell insurance, schedule moving trucks, and cross-sell services.
• Assist with auction preparations and tenant communications with compassion.
• Maintain curb appeal and safety; perform minor maintenance.
• Other duties as assigned.

Skills

Customer service

Communication

Teamwork

Tech-savvy

POS systems

Education

High School diploma / GED

Tools

Outlook

Point of Sale systems

Job description

Prime Group Holdings, LLC is seeking a General Manager to lead daily operations of self-storage facilities. You will handle leasing, sales, and customer service, while ensuring maintenance, security, and high occupancy.

The role involves interacting with tenants, managing staff, and coordinating moving trucks and merchandise sales. Ideal candidates have 2–4 years of customer-facing experience, strong communication skills, and the ability to work across multiple locations.