Self-Storage Operations Leader

CubeSmart; Columbus (OH); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

401(k) match

Health insurance

HSA contribution

Job summary

CubeSmart Self-Storage in Columbus, OH is seeking a Store Operations Manager to lead customer service, leasing, and property maintenance. The role requires strong communication, ability to meet sales goals, and daily store tasks including payments and reporting.

We offer day-time hours, PTO, 401(k) match, health plans, and growth opportunities across the U.S. Join a team oriented environment focused on improving lives through practical storage solutions and reliable service.

Qualifications

• Candidate exhibits a positive, outgoing personality with a passion for helping people.
• Experience delivering high-quality customer service to a diverse clientele.
• Self-driven mindset with strong operational focus and reliability.
• Basic computer skills including MS Office, POS, and basic reporting.

Responsibilities

• Developing customer relationships by identifying self-storage needs and delivering standout service.
• Interacting face to face with customers and building rapport.
• Meeting monthly sales goals and performance metrics.
• Walking the property to perform daily operational tasks and show units.
• Renting spaces, selling store merchandise, managing leasing, accepting payments via POS, and handling daily deposits.
• Reviewing and approving invoices within the database and processing reports.
• Overseeing the store budget and inventory control.
• Adhering to safety and company guidelines on facility upkeep.

Skills

Customer service

Operational focus

Self-driven

Team-oriented

Interpersonal communication

Tools

MS Office

Job description

CubeSmart Self-Storage in Columbus, OH is seeking a Store Operations Manager to lead customer service, leasing, and property maintenance. The role requires strong communication, ability to meet sales goals, and daily store tasks including payments and reporting.

We offer day-time hours, PTO, 401(k) match, health plans, and growth opportunities across the U.S. Join a team oriented environment focused on improving lives through practical storage solutions and reliable service.