Store Operations Manager - Customer Experience & Growth

CubeSmart; Delaware (OH); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Work/Life Balance

Career growth opportunities

Competitive pay from day one

Paid time off

Job summary

CubeSmart Self-Storage is looking for a Store Operations Manager to manage customer service and daily store operations. You will build relationships, drive leasing, handle payments, and ensure a clean, efficient facility.

The role emphasizes strong communication, reliability, and the ability to meet sales targets while maintaining store budgets and inventories. It offers competitive pay and opportunities for advancement across the U.S.

Qualifications

• Positive, outgoing personality dedicated to helping people.
• Strong customer service experience with diverse clients.
• Self-driven with operational focus and reliability.
• Basic computer skills including MS Office.
• Ability to work Saturdays.

Responsibilities

• Develop customer relationships by identifying self-storage needs and delivering solutions.
• Interact face-to-face with customers and build rapport.
• Meet monthly sales goals and metrics.
• Perform daily operational tasks and manage leasing & payments.
• Process invoices and manage store budget and inventory.
• Oversee store expenses and maintain supplies.

Skills

Customer service

Operational focus

Sales

MS Office

Teamwork

Tools

MS Office

Job description

CubeSmart Self-Storage is looking for a Store Operations Manager to manage customer service and daily store operations. You will build relationships, drive leasing, handle payments, and ensure a clean, efficient facility.

The role emphasizes strong communication, reliability, and the ability to meet sales targets while maintaining store budgets and inventories. It offers competitive pay and opportunities for advancement across the U.S.