Store Operations Leader — Customer Experience & Maintenance

CubeSmart; Golden (CO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

401(k) match

Health plan

Sunday off potential

Job summary

CubeSmart Self-Storage is seeking a Store Operations Manager to lead daily store activities and deliver exceptional customer experiences. You will meet sales goals, rent units, handle payments, and maintain accurate records and reports.

You will also perform property maintenance tasks, oversee inventory, and manage budgeting. The role requires a customer-focused mindset, basic MS Office skills, and the ability to work Saturdays.

Qualifications

• Experience delivering high quality customer service to a diverse customer market.
• Self-driven with strong operational focus.
• Ability to work Saturdays.
• Basic computer skills including MS Office products.
• Access to a personal vehicle, a valid driver’s license, and up-to-date insurance are required.
• Authorized to work in the U.S. without sponsorship.

Responsibilities

• Develop customer relationships and identify storage needs while delivering standout service.
• Interact with customers, build rapport, and meet monthly sales goals.
• Oversee daily operations: leasing, accepting payments, and running the POS system; process invoices and bank deposits.
• Manage invoices, reports, and auctions; oversee the store’s expenses and inventory.

Skills

Customer service

Store operations

MS Office

Saturdays

Driver's license

Tools

MS Office

Job description

CubeSmart Self-Storage is seeking a Store Operations Manager to lead daily store activities and deliver exceptional customer experiences. You will meet sales goals, rent units, handle payments, and maintain accurate records and reports.

You will also perform property maintenance tasks, oversee inventory, and manage budgeting. The role requires a customer-focused mindset, basic MS Office skills, and the ability to work Saturdays.