Store Operations Manager - Customer Service & Maintenance

CubeSmart; Sacramento (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Competitive hourly pay

Paid time off

401(k) match

Health Savings Account contribution

Daytime hours

Growth opportunities

Job summary

CubeSmart Self-Storage is seeking a Store Operations Manager to balance customer service with property maintenance. You will drive daily tasks, manage leasing and payments via POS, and ensure a clean, safe facility while meeting monthly goals.

You’ll work primarily daytime hours with potential Sundays off in a role offering PTO, health benefits, and a 401(k) match. Join a company that values growth across the U.S.

Qualifications

• Customer service experience with diverse customers.
• Ability to work Saturdays.
• Self-driven with operational focus.
• Basic computer skills including MS Office.
• Owns a vehicle, valid driver’s license and insurance.
• Authorized to work in the U.S. without sponsorship.
• Able to stand, walk, kneel, crawl, bend and balance on a ladder.

Responsibilities

• Develop customer relationships by identifying self-storage needs and providing solutions.
• Interact face to face with customers and deliver excellent service.
• Meet monthly sales goals and rent units and store merchandise.
• Walk the property for daily tasks including lock checks and showing units.
• Manage leasing, payments via POS, deposits, and courtesy calls for late payments.
• Review invoices and manage reports and auctions.
• Oversee the store’s budget, supplies and inventory.
• Maintain a clean, safe facility meeting company guidelines.

Skills

Customer service

Communication

Self-motivation

MS Office

Saturday availability

Driver's license

Vehicle ownership

Authorized to work in US

Physical ability

Tools

POS System

Job description

CubeSmart Self-Storage is seeking a Store Operations Manager to balance customer service with property maintenance. You will drive daily tasks, manage leasing and payments via POS, and ensure a clean, safe facility while meeting monthly goals.

You’ll work primarily daytime hours with potential Sundays off in a role offering PTO, health benefits, and a 401(k) match. Join a company that values growth across the U.S.