Store Operations Manager | Daytime Growth & Benefits

CubeSmart; Cleveland (OH); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

401(k) match

Medical plans

Job summary

CubeSmart is seeking a Store Operations Manager to oversee daily self-storage operations in Cleveland. You will build customer relationships, meet sales goals, and manage leasing, payments, and invoices, while maintaining a clean, safe facility.

The role emphasizes teamwork, reliable scheduling (including weekends), and a focus on quality customer service. Company benefits include strong pay, PTO, and a 401(k) match.

Qualifications

• Positive and outgoing personality with a passion for helping people.
• Experience delivering high-quality customer service to a diverse customer base.
• Self-driven with strong operational focus.
• Basic MS Office skills.
• Must be able to work Saturdays.
• Access to a personal vehicle, valid license, and insurance.
• Ability to stand, walk, and perform physical tasks as needed.
• Authorized to work in the U.S. without sponsorship.

Responsibilities

• Develop customer relationships by identifying self-storage needs and providing solutions.
• Meet monthly sales goals and metrics.
• Walk the property to perform daily operations including lock checks and unit showings.
• Rent spaces, sell store merchandise, manage leasing, process payments via POS, and handle deposits.
• Review and approve invoices in the database and manage reports.
• Oversee store expenses and maintain inventory and supplies.

Skills

Customer service

Communication

Operational focus

MS Office skills

Weekend availability

Driver's license

Tools

POS system

MS Office

Job description

CubeSmart is seeking a Store Operations Manager to oversee daily self-storage operations in Cleveland. You will build customer relationships, meet sales goals, and manage leasing, payments, and invoices, while maintaining a clean, safe facility.

The role emphasizes teamwork, reliable scheduling (including weekends), and a focus on quality customer service. Company benefits include strong pay, PTO, and a 401(k) match.