Self-Storage Assistant Manager - Customer & Sales

Prime Storage Group; Dallas (GA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health, dental, life, vision insurance

401(k) with company matching

Paid time off and holidays

Career advancement opportunities

Job summary

Prime Group Holdings, LLC, a national leader in self-storage investment and operations, is seeking an Assistant Manager for Prime Storage Group facilities in Georgia. You will handle rentals, customer interactions, and daily maintenance while delivering outstanding service.

As frontline staff, you will drive occupancy and revenue through friendly engagements, accurate record-keeping, and proactive problem solving across multiple locations in Cartersville and Dallas, GA.

Qualifications

• 1-2 years of relevant work experience in a fast-paced, customer-facing environment.
• High School Diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work effectively both independently and as part of a team.
• Must be technically savvy with the ability to learn new applications and POS systems.
• Proficiency in Microsoft Outlook.
• Must be physically able to perform routine maintenance duties daily such as walking the property to assess areas of need, maintaining cleanliness of bathrooms, office and hallways, weeding, operating power tools, changing light bulbs and other maintenance related duties.
• Must be able to lift 50lbs.
• Possession of a valid driver's license, insurance, and reliable transportation.
• Availability for travel and flexibility to work at various locations.

Responsibilities

• Rent out self-storage units, parking spaces, and related products.
• Convert telephone and walk-in inquiries into rentals.
• Maintain accounts receivables through the pursuit of collections, posting of payments, and processing.
• Delivery of daily bank deposits accurately and timely.
• Upsell moving products and assist in unit sizing decisions.
• Greet customers promptly, enthusiastically and professionally.
• Understand and sell the features and benefits of the property at all opportunities.
• Resolve customer issues in a timely and effective manner.
• Consistently deliver exceptional customer service and actively contribute to achieving positive customer reviews and feedback.
• Ensure that company standards of cleanliness and appearance are met.
• Inspect the property, including performing lock checks.
• Perform other duties as assigned.

Skills

Customer-facing experience

Excellent communication

Team player

Technically savvy

Education

High School Diploma or GED

Tools

POS systems

Microsoft Outlook

Job description

Prime Group Holdings, LLC, a national leader in self-storage investment and operations, is seeking an Assistant Manager for Prime Storage Group facilities in Georgia. You will handle rentals, customer interactions, and daily maintenance while delivering outstanding service.

As frontline staff, you will drive occupancy and revenue through friendly engagements, accurate record-keeping, and proactive problem solving across multiple locations in Cartersville and Dallas, GA.