Security Systems Field Technician

Convergint Technologies, LLC; Lindbergh Lawns (NY); On-site; USD 42,000 - 66,000; Full time

Job summary

Convergint is seeking a full-time Security Service Technician in New York to service and support existing customers by responding to service calls, performing maintenance, and assisting small projects. You will diagnose, troubleshoot, repair, and replace defective parts, install projects, and prepare precise service reports.

Travel to local sites is required and a valid driver’s license is essential. We value a customer-first mindset, strong technical skills in fire alarm and electronic security

Qualifications

• Must deliver world-class customer service under pressure.
• Solid technical skills related to fire alarm and electronic security systems.
• Strong troubleshooting and problem-solving abilities.
• Self-starter who can work with minimal supervision.
• Mechanical and electrical aptitude with hands-on tools.
• Valid driver's license and ability to travel locally.

Responsibilities

• Respond to service calls, perform maintenance and repairs on installed systems.
• Install projects as necessary and support customer programs.
• Prepare detailed service reports for invoicing and cost tracking.
• Coordinate with team to ensure high-quality service and safety.
• Ensure compliance with health and safety policies and regulations.

Skills

Customer service

Troubleshooting

Fire alarm systems

Electronic security systems

Driver's license

Travel locally

Job description

Convergint is seeking a full-time Security Service Technician in New York to service and support existing customers by responding to service calls, performing maintenance, and assisting small projects. You will diagnose, troubleshoot, repair, and replace defective parts, install projects, and prepare precise service reports.

Travel to local sites is required and a valid driver’s license is essential. We value a customer-first mindset, strong technical skills in fire alarm and electronic security