Security Service Technician: Field Systems Expert (Vehicle)

Convergint-4; San Antonio (TX); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Life insurance & Disability Plan

Wellness Program

401K Matching Plan

Vehicle reimbursement

Job summary

Convergint is seeking a full-time Security Service Technician to service and support existing customers by responding to service calls, maintenance, and small projects. You will be part of a dynamic team that grows with Convergint and contributes to a culture built on integrity and excellence.

The position requires strong technical skills in fire alarm and electronic security systems, hands-on troubleshooting, and the ability to travel locally to sites with potential overnight stays.

Qualifications

• High school diploma or equivalent required.
• 5-7 years servicing, integrating, and programming access control systems preferred.
• Excellent customer service and problem-solving skills.
• Ability to diagnose, repair, and install security systems and related hardware.

Responsibilities

• Respond to routine and some non-routine service calls and maintenance.
• Diagnose and repair defective parts and troubleshoot systems.
• Complete accurate service reports for invoicing and cost tracking.
• Install projects as necessary and ensure customer satisfaction.

Skills

Customer focus

Fire alarm systems

Programming skills

Mechanical aptitude

Electrical aptitude

Communication skills

Organizational skills

MS Office

Self-starter

Driver's license

Travel flexibility

Education

High School/GED

Tools

N/A

Job description

Convergint is seeking a full-time Security Service Technician to service and support existing customers by responding to service calls, maintenance, and small projects. You will be part of a dynamic team that grows with Convergint and contributes to a culture built on integrity and excellence.

The position requires strong technical skills in fire alarm and electronic security systems, hands-on troubleshooting, and the ability to travel locally to sites with potential overnight stays.