Security Shift Lead — Team Coaching & Client Service

Allied Universal; Sterling (VA); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D

Disability insurance

Retirement plans

Paid holidays

Vacation after one year

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor to oversee a security team on a specific shift at an assigned customer. You will act as the liaison between the site supervisor and account/field operations managers, coordinating officers and ensuring service quality.

The role emphasizes supervisory leadership, coaching, and disciplined adherence to procedures, with responsibilities including swift response to incidents and maintaining professional customer interactions on a

Qualifications

• High school diploma or equivalent required.
• At least 18 years of age.
• U.S. Citizen.
• Minimum 1 year of Military or Law Enforcement experience, or degree in Criminal Justice.
• Strong written and oral communication and interpersonal skills.
• Ability to prepare neat, legible written reports and logs.
• Read and understand operating procedures and instructions.

Responsibilities

• Supervise and coordinate delivery of services on a specific shift.
• Serve as liaison between site supervisor, Account Manager, and security staff.
• Provide coaching, recognition and discipline within empowerment guidelines.
• Ensure safe and secure operations and exceptional customer service.

Skills

Communication

Leadership

Coaching

Crisis management

Customer service

Education

High school diploma

Tools

Computer skills

Job description

Allied Universal is seeking a Professional Security Shift Supervisor to oversee a security team on a specific shift at an assigned customer. You will act as the liaison between the site supervisor and account/field operations managers, coordinating officers and ensuring service quality.

The role emphasizes supervisory leadership, coaching, and disciplined adherence to procedures, with responsibilities including swift response to incidents and maintaining professional customer interactions on a