Security Shift Lead — Casino Operations & Loss Prevention

New Hampshire Group Llc; Keene (NH); On-site; USD 42,000 - 52,000; Full time

Job summary

Revo Casino and Social House in Keene, NH seeks a Security Supervisor to lead the shift, ensure safe operations and enforce policies. You will supervise staff, coordinate access control, and manage guest safety while upholding the brand’s bold, engaging culture.

The role emphasizes loss prevention, regulatory compliance, and strong team development. Competitive pay ranges with growth opportunities and a community-minded employer.

Qualifications

• Associate’s degree preferred with 3+ years supervisory or above experience in a high-volume casino, hotel, or public arena.
• Excellent PC and organizational skills, plus strong delegation abilities.
• Ability to make independent decisions and communicate ideas clearly.

Responsibilities

• Provides guest service to internal and external guests.
• Assists in hiring, training, coaching, mentoring and directing staff.
• Creates an environment of support and motivation for team members.
• Supports department standards, guidelines and objectives; manages budget and staffing for efficient operation.
• Oversees loss prevention functions and security of assets on the casino floor.
• Trains, selects and develops staff; schedules and directs personnel.
• Ensures compliance with applicable laws, rules and company policies.
• Leads investigations or supervises investigations conducted by subordinates.
• Implements systems to ensure federal, state and company rule compliance.
• Identifies and controls risks and threats to safety and assets.
• Detains persons for probable cause and coordinates with law enforcement and gaming officials.
• Maintains company-wide key controls and directs security assignments.
• Resolves problems within authority and escalates as needed.
• Manages subordinates with direction, coordination and performance evaluation.
• Keeps supervisor informed of relevant activities.
• Reviews subordinate work for adherence to standards.
• Other duties assigned

Skills

Leadership

Communication

Decision making

Education

Associate’s Degree preferred

Job description

Revo Casino and Social House in Keene, NH seeks a Security Supervisor to lead the shift, ensure safe operations and enforce policies. You will supervise staff, coordinate access control, and manage guest safety while upholding the brand’s bold, engaging culture.

The role emphasizes loss prevention, regulatory compliance, and strong team development. Competitive pay ranges with growth opportunities and a community-minded employer.