Casino Guest Experience Leader

Peninsula Pacific Entertainment (P2E); Keene (NH); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Revo Casino and Social House in Keene, NH seeks a capable supervisor to oversee player services, ensuring service excellence while complying with company policies and state gaming regulations. You will hire, train, and coach staff, manage schedules and budgets, protect cash, and resolve guest issues with professionalism.

The role requires strong communication and leadership to foster a safe, welcoming, and efficient environment.

Qualifikationen

• High school diploma or GED required.
• Two to five years of related cash operations experience.
• Ability to work in a fast-paced, high-volume environment.

Aufgaben

• Direct supervision of player services operations to standards and regulations.
• Hire, train, coach, and lead staff to meet objectives.
• Maintain cash controls and review deposits and collections.
• Ensure compliance with gaming regulations and internal policies.

Kenntnisse

Communication

MS Office

Decision making

Attention to detail

Cash handling

Ausbildung

High school diploma or GED

Tools

Ten Key Adding Machine

Jobbeschreibung

Revo Casino and Social House in Keene, NH seeks a capable supervisor to oversee player services, ensuring service excellence while complying with company policies and state gaming regulations. You will hire, train, and coach staff, manage schedules and budgets, protect cash, and resolve guest issues with professionalism.

The role requires strong communication and leadership to foster a safe, welcoming, and efficient environment.